When navigating the NDIS (National Disability Insurance Scheme), you may come across various supports to help participants achieve their goals. Among these are “Support Coordination” and “Specialist Support Coordination”. While they sound similar, they serve distinct roles.
At KYD-X, we stand as a key contributor in the NDIS support landscape, and we’re proud to provide both Support Coordination and Specialist Support Coordination. Although these roles are grounded in similar core values, they cater to unique goals.
Each Support Coordinator at KYD-X will ensure you derive maximum benefits from your support and progressively move towards achieving your goals.
Let’s dive deep to understand their differences.
Support Coordination: The Basics
Support Coordination assists participants in using their NDIS plans most effectively. It’s a means of capacity building, enabling participants to:
- Understand and utilise their NDIS plan to pursue goals.
- Connect with NDIS providers, as well as community, mainstream, and other government services.
- Develop the confidence and skills required to coordinate and manage their support.
Levels of Support Coordination:
There are three main levels:
- Support Connection: Designed to boost one’s capacity to connect with a variety of supports, be it informal, community-based, or funded.
- Support Coordination: Focuses on building skills needed to understand and effectively use the plan. A coordinator works closely with the participant to ensure a mix of support, fostering increased independence, relationship maintenance, service task management, and community inclusion.
- Specialist Support Coordination: A heightened level of support targeting those with more intricate situations requiring specialised assistance. It’s particularly useful for addressing challenges within the support environment and ensuring service consistency.
Inclusion in an NDIS Plan:
Funding is determined based on what is deemed ‘reasonable and necessary’. Support coordination, when justifiable, is included in the Capacity Building budget. The specific level of funded support coordination should match what’s described in the plan, ensuring participants select what best fits their needs.
Specialist Support Coordination: Going a Step Further
This is a more intensive coordination approach aimed at mitigating complexities in a participant’s support environment and assisting with major barriers in plan implementation.
Key Objectives of Specialist Support Coordination:
- Addressing complex barriers: They identify and comprehend the challenges that hinder participants from accessing, using, and maintaining their supports. Solutions are then sought and applied, with processes established to overcome these barriers systematically.
- Designing service plans for complex needs: When significant complexities arise in a participant’s life, a detailed service plan becomes necessary. This involves crafting a plan that ensures all services operate harmoniously, enabling the participant to achieve their goals. It also lays down processes for efficient communication, problem resolution, and support access during crises.
What are some examples of complex barriers that a Specialist Support Coordinator might help a person with a disability to address?
- A person with a disability who has multiple disabilities and needs support from a variety of different providers
- A person with a disability who has a history of trauma and needs support to build trust with new people
- A person with a disability who lives in a rural or remote area and has limited access to services
- A person with a disability who has complex behavioural needs and needs support to manage their behaviour
Who is eligible for Support coordination and Specialist support coordination?
Anyone with an NDIS plan can be eligible for support coordination or specialist support coordination, depending on their needs. However, specialist support coordination is typically only funded for people with disabilities who have very complex needs.
Why choose KYD-X Support Coordination / Specialist Support Coordination Services?
- Deep-rooted experience: Our team doesn’t just work in this sector; we have lived it. We’ve spent years coordinating NDIS services for our families, making us deeply integrated within the disability sector in Adelaide. This translates to a vast network of connections that can be harnessed for your benefit.
- Personalised match-making: We can help you find and connect with suitable service providers who offer the exact support you’re searching for. This not only saves you from the exhaustive process of individual research but ensures you are connected to the best in the field.
- Unwavering focus on you: At KYD-X, every decision is about you. Our independence is our strength; we operate without any external influences, ensuring you are connected only with services that align perfectly with your needs.
- Transparent operations: We believe in total clarity. Our online portal gives you an in-depth insight into every action we undertake on your behalf, so you’re never in the dark about your funding utilisation.
KYD-X is more than just a support service; we are a community that values each individual and their aspirations. Our dedication is evident in our approach to NDIS – personalised, focused, and transparent. Partnering with a myriad of service providers, we ensure that your support is timely, innovative, and adapts as per your requirements.
We recognise the transformative role of the NDIS in the lives of countless Australians with disabilities. Navigating this expansive system can indeed be overwhelming. But with KYD-X by your side, you’re never alone.
Together, we can ensure that you not only maximise your NDIS plan but also live a life filled with purpose and meaning. Discover more about how we can collaboratively turn your goals into reality at www.kyd-x.org.au/support-coordination/.
